Hospitality Experience

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Agregar a calendario 2026-04-09 09:00:00 2026-04-10 17:00:00 Hospitality Experience Hospitality Experience es un evento disruptivo nacido de la visión de la Universidad San Francisco de Quito de reunir a las mentes más brillantes y los corazones más apasionados de la industria de la hospitalidad. Un evento donde las conversaciones generen nuevas ideas e historias que nos recuerdan por qué elegimos este camino. Hospitality Experience es una invitación a construir comunidad en todos los sectores que conforman la amplia y diversa industria de la hospitalidad, encendiendo encuentros que abren puertas a nuevas colaboraciones. Alojamiento | Alimentos y Bebidas | Planificación de Eventos | Entretenimiento en Vivo | MICE | Deportes | Bodas | Turismo y Aventura | Turismo Sostenible :root { --color-acento: #F27C22; } .pricing-card { transition: all 0.3s ease; border: 1px solid #dee2e6; border-radius: 4px; background-color: transparent; /* Fondo transparente */ } .pricing-card:hover { border-color: var(--color-acento); box-shadow: 0 4px 12px rgba(242, 124, 34, 0.15); } .price-tag { font-size: 2.5rem; font-weight: 800; color: var(--color-acento); line-height: 1; } .price-label { font-weight: 700; min-height: 50px; display: flex; align-items: center; justify-content: center; text-transform: uppercase; font-size: 0.85rem; } .schedule-box { border-left: 3px solid var(--color-acento); padding-left: 15px; background-color: transparent; /* Fondo transparente */ } .border-top-accent { border-top: 5px solid var(--color-acento) !important; } Inversión Comunidad USFQ $10 1 DÍA $15 2 DÍAS Público General $30 1 DÍA $50 2 DÍAS Miembros HQM & AHOTEC $20 1 DÍA $33 2 DÍAS Socios Diners $20 1 DÍA $33 2 DÍAS Horario Jueves 09/04/2026 9h00 – 16h00 Viernes 10/04/2026 9h00 – 17h00 Sala de networking 9h00 – 16h00 (Ambos días) Regístrate Aquí USFQ, Teatro Shakespeare, Cumbayá. Quito. USFQ no-reply@usfq.edu.ec America/Guayaquil public
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USFQ, Teatro Shakespeare, Cumbayá. Quito.
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Hospitality Experience is a disruptive event born from the vision of the University San Francisco de Quito to bring together the brightest minds and most passionate hearts in the hospitality industry. It is an event where conversations generate new ideas and stories that remind us why we chose this path.

Hospitality Experience is an invitation to build community across all sectors that make up the broad and diverse hospitality industry, igniting encounters that open doors to new collaborations.

Accommodation | Food and Beverage | Event Planning | Live Entertainment | MICE | Sports | Weddings | Adventure Tourism | Sustainable Tourism

Investment

USFQ COMMUNITY

$15

1 DAY


$25 2 DAYS

General PUBLIC

$45

1 DAY


$70 2 DAYS

HQM & AHOTEC MEMBERS

$38

1 DÍA


$60 2 Days

Diners partners

$38

1 DÍA


$60 2 Days

Schedule

Thursday 09/04/2026

9h00 – 16h00

Friday 10/04/2026

9h00 – 17h00

Networking Area

9h00 – 16h00
(Both Days)

The world’s most influential hospitality leaders gather in

QUITO - ECUADOR

SPEAKERS
National / International

Hilton

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JD Barnes

Global Vice President of Human Resources Technology and Innovation at Hilton, leading technology strategy and management for more than 500,000 employees worldwide.

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Marriott International

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Gamal El Fakih

Vice President of Operations for Luxury and Premium Hotels in the Caribbean and Latin America at Marriott International.

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FORMULA 1 Gran Premio CDMX

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Sandra Castañeda

Deputy Director of Advocacy, Customer Experience, and Sustainability for the FORMULA 1 MEXICO CITY GRAND PRIX.

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Grupo Xcaret

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Iliana Rodriguez

Corporate Director of Sustainability and Institutional Dialogue at Grupo Xcaret, an expert in corporate social responsibility and sustainable tourism.

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The Walt Disney Company

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Jim Real

High-stakes creative leader with over 25 years of experience across elite global agencies and a 15-year executive tenure at The Walt Disney Company.

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Grupo Futuro

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Roque Sevilla

A leading figure in Ecuador in the fields of sustainability and business leadership. Co-founder of Fundación Natura and founder of Grupo Futuro.

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SixStar Hotels

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Andrés Pachano

Chief Executive Officer of SixStar Hotels, overseeing key hotel developments such as Wyndham and Courtyard by Marriott in Ecuador.

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ZIGO

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José Javier Jaramillo

CEO and founder of Zigo, a travel-tech platform that connects hotels with companies to streamline the management of corporate stays.

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Cayetano & Mónica

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Mónica Sevilla

Co-founder of Cayetano y Mónica, an expert in designing and producing memorable events and large-scale conventions.

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Cayetano & Mónica

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Cayetano Uribe

Co-founder and General Manager with 40 years of experience. A leading figure in event design and production in the region.

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Metropolitan Touring

Dominic Hamilton

Dominic Hamilton

Director of Communications at Metropolitan Touring. A professional in strategic communications with expertise in public relations, corporate communications, and creative direction.

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Expoflores

Alejandro Martínez

Alejandro Martínez

Executive President of Expoflores, promoting the sector’s internationalization, enhancing its competitiveness, and establishing Ecuadorian flowers as a global benchmark for quality.

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PCMA

Lucio Vaquero

Lucio Vaquero

With more than 15 years of experience in the meetings and events industry, he stands out as a leader in the management of association, corporate, and incentive events. He has contributed strategic insight focused on excellence and innovation through his role as Regional Director for Latin America at one of the industry’s leading global associations. Throughout his career, he has led high-impact projects and events while working with major organizations such as MCI Group, NSJ Group S.A., and CCM Worldwide Medical Congresses.

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ASOMICE EC

Francisca Tobar

Francisca Tobar

With over 20 years of experience in the events industry, Francisca is currently General Manager of ZEFYXA S.A. and President of ASOMICE EC, the association representing meeting planners in Ecuador. She holds a degree in International Business and has completed two postgraduate programs in Strategic Management at the University of Belgrano, Argentina.

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Relais & Châteaux

Guillermo F. Savino

Guillermo F. Savino

Member of the Board and Latin America Delegate for Relais & Châteaux. Based in Argentina, he is also part of the Executive Committee of Destino Argentina, contributing to the development and international positioning of the region’s hospitality sector.

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USFQ

Edison Loza

Edison Loza

Full Professor at USFQ and Coordinator of the Data Analytics Minor. Senior consultant in data governance, business analytics, decision support systems, and strategic intelligence. He holds a PhD in Information Systems Management from UGA, France, and a postdoctoral degree in Organizational Information Systems from IAE Grenoble. He also has two master’s degrees: one in Information Systems Management Research and another in ICT Management. He has contributed to academic program design and conducts research in digital transformation.

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USFQ

Damián Ramia

Damián Ramia

After leading and implementing successful projects as Dean of the College of Hospitality, Culinary Arts, and Tourism, where he taught Revenue Management and Hotel Marketing, he currently serves as Vice President of Student Journey. He has consulted for companies such as Marriott International, Hotel Quito, Asesoría Profesional Hotelera, and Intercontinental Hotels, and was a certified Internet Marketing consultant in Toronto. He also served as Vice President for Latin America at M3-Social Mindz, specializing in web solutions, social marketing, conversion, and custom applications.

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USFQ

Juan Felipe Nájera

Juan Felipe Nájera

Master in Big Data and Data Science from the Universidad Internacional de Valencia and Industrial Engineer from USFQ, with over eight years of experience in data analysis, business intelligence, and process automation across technology, manufacturing, and education sectors. He has served as Senior Data Analyst at ICESA, Director of Studies at CACES, and Business Intelligence Analyst at Alegra. He is currently an Assistant Professor at USFQ, specializing in Python and data visualization for decision-making.

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Mentinno / USFQ

Juan Pablo del Alcazar

Juan Pablo del Alcazar

PhD© in Educational Innovation and MBA from Universidad de Palermo, Argentina, postgraduate (MBA) and CADE instructor at USFQ. He currently serves as General Manager of Mentinno Ecuador, leading projects in governance, technology adoption, analytics, and business strategy. He holds consulting certifications from Harvard Business School and in Generative Artificial Intelligence from global leaders such as IBM, Nvidia, Microsoft, Google, and Section. His expertise combines education, technology, and strategic innovation.

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Preferred by Nature

Esvín Chacón

Esvín Chacón

Sustainable Travel Specialist at Preferred by Nature, where he supports client acquisition and provides technical and customer support for the Sustainable Travel Programme. His responsibilities include developing policies, tools, and training, managing audits, and expanding the client portfolio. With over 20 years of experience in the travel and tourism industry, Esvin is a certified sustainable tourism professional and auditor, actively participating in events and initiatives that promote responsible practices and sustainable growth in the tourism sector.

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Hotel Patio Andaluz

Pilar Soto

Pilar Soto

Tourism business administrator, gastronome, and specialist in Ecuadorian cuisine, with extensive experience in hotel nutrition and international food safety standards such as HACCP, BPM, ISO 22000, and FSC 22000 V.6. Expert in sustainable and responsible tourism, with strong knowledge of GSTC criteria. She has managed hotels recognized for excellence in product, infrastructure, and customer service, including Hotel Patio Andaluz, the first and only hotel in Ecuador certified by Preferred by Nature for sustainable and responsible tourism practices.

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Community Tourism

Jascivan Carvalho

Jascivan Carvalho

Social entrepreneur and leader in sustainable tourism in Ecuador, a pioneer in community-based tourism with indigenous communities in the Amazon and the Galápagos Islands.

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USFQ

Rafael Villota-Jetzer

Rafael Villota-Jetzer

Dean and Director of Graduate Programs at the College of Hospitality, Culinary Arts, and Tourism at USFQ. He holds a PhD in Social Sciences and Geography from the University of Lyon II and an MSc in International Hospitality and Restaurant Management.

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USFQ

Paola Torres

Paola Torres

USFQ faculty member and Academic Coordinator of Hospitality. She has more than 10 years of experience in the hospitality industry, holding leadership roles in management, operations, sales, and consulting in Ecuador, Spain, and Mexico.

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USFQ

Juan Carlos Valdivieso

Juan Carlos Valdivieso

USFQ faculty member and Director of the Institute of Heritage and Sustainable Tourism. His work focuses on research in sustainable tourism, with several books and scientific articles published. He is also a member of the IUCN World Commission on Protected Areas.

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USFQ

Carmella Tello

Carmella Tello

USFQ faculty member and Wedding Planner with more than 130 events organized across the country. Focused on the creative process to bring each couple’s vision for their special day to life.

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USFQ

Verónica Salgado

Verónica Salgado

USFQ faculty member and coordinator of the Adventure Tourism Minor. She bridges academia and industry through the design of gastronomic experiences, educational innovation projects, and collaboration with the tourism sector, promoting hospitality and storytelling.

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USFQ

Irene Guijarro

Irene Guijarro

USFQ faculty member and Regional MICE Coordinator for Pure!Travel Group. She is a member of the MPI LATAM Regional Council 2026 and has more than 15 years of professional experience in the industry.

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USFQ

Juan Pablo Hidalgo

Juan Pablo Hidalgo

USFQ faculty member, Commercial Manager at Prostatus S.A., and General Manager of We Agency SAS. He has several years of experience creating and managing experiences.

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SCHEDULE

April 9     April 10     

Thursday, April 9

Time
Activity
Details
Topic
Location
9:00 to 9:30
Attendee Registration
 
 
Shakespeare Theatre Entrance
9:30 to 10:00
Event Opening
USFQ Authorities
 
Shakespeare Theatre
10:00 to 10:30
Conference
Jim Real, Walt Disney Company
Imagination with Intent: Turning Creative Vision into Market Impact (English)
Shakespeare Theatre
10:30 to 11:30
Panel Discussion
José Jaramillo, Andrés Pachano, Paola Torres, JD Barnes
Innovation Beyond Accommodation (English)
Shakespeare Theatre
11:30 to 12:00
Conference
Iliana Rodríguez - Grupo Xcaret
Connecting with Local Communities: Hospitality with Roots
Shakespeare Theatre
12:00 to 12:30
Conference
Cayetano y Mónica
Creating Unforgettable Experiences: The Art of Event Production That Transcends Time
Shakespeare Theatre
12:30 to 13:00
Conference
Sandra Castañeda - FORMULA 1 and Grand Prix
Large-Scale Hospitality: Designing Premium Experiences at Massive Events
Shakespeare Theatre
13:00 to 14:30
 
 
 
 
14:30 to 15:30
Panel Discussion
Roque Sevilla, Juan Carlos Valdivieso, Iliana Rodríguez
Conscious Tourism: Designing and Adapting Businesses for the New Traveler
Shakespeare Theatre
15:30 to 16:00
Conference
Gamal El Fakih - Marriott International
2050: The Future of Luxury Hospitality in Caribbean and Latin America (English)
Shakespeare Theatre

Friday, April 10

Time
Activity
Details
Topic
Location
9:00 to 9:30
Attendee Registration
 
 
 
9:30 to 10:30
Panel Discussion
Verónica Salgado, Damián Ramia, Jim Real, Dominic Hamilton
Stories That Matter: The Power of Storytelling in Creating Experiences
Shakespeare Theatre
10:30 to 11:30
Conversation
Guillermo F. Savino, Rafael Villota
Relais & Châteaux: Restaurants, Hospitality, and the New Luxury of Sustainability
Shakespeare Theatre
11:30 to 12:30
Panel Discussion
Lucio Vaquero, Francisca Tobar, Alejandro Martínez, Irene Guijarro
The MICE Industry as a Catalyst for Innovation and Development
Shakespeare Theatre
12:30 to 13:30
Panel Discussion
Juan Pablo Hidalgo, Sandra Castañeda, Cristina Santamaría
From Idea to Stage: Design, Creation, and Operation of Live Shows
Shakespeare Theatre
13:30 to 14:00
Conference
JD Barnes - Hilton
Remapping travel with AI
Shakespeare Theatre
14:00 to 14:30
Closing remarks and presentation of plaques of recognition
Paola Torres
 
 

 

Schedule subject to change

Parallel Activities April 9 and 10

Time
Activity
Details
Location
09:00 to 16:00
Networking Lounge
Open
Shakespeare Theatre - Diners Room
09:00 to 16:00
Brand Exhibition Booths
Open
 
09:00 to 16:00
Gastronomic Garden
Open
 

Workshops - Friday, April 10

Time
Activity
Workshop 1
Workshop 2
Workshop 3
Workshop 4
15:00 to 16:00
Workshops
Chocolate Tasting - República del Cacao
 
AI Application in Hotel Businesses - Juan Pablo Del Alcázar Ponce
 
Avant-Garde Mixology - Andes Academy
 
Sustainability Certifications - David Chachón
 
16:00 to 17:00
Workshops
Satisfaction Measurement with Data Analysis - Edison Losa
 
 
 
 

Schedule subject to change

MORE INFORMATION

Con el Apoyo de:

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Organized by:

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Endorsed by:

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