Certification in Food and Beverage Service
Fechas
This program aims to develop critical thinking and decision-making skills in participants to solve problems, provide personalized options to each customer, and clearly communicate restaurant services, among others.
Who We Are:
The College of Hospitality, Culinary Arts, and Tourism is part of USFQ, the best university in Ecuador, which obliges us to seek educational excellence in every program. We educate under the Liberal Arts philosophy, and our goals include promoting a passion for service and the sustainable development of society.
Objectives:
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Train service personnel in techniques and skills to offer excellent service.
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Develop participants' knowledge and ability in table setting and wine service.
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Enhance the customer experience through professional and personalized service.
Modality: In-person - Santiago Gangotena Campus Cumbayá
Duration: 8 classes – 24 hours
Schedule: Mondays and Wednesdays from 18:00 to 21:00
Investment: $1990.00 (including taxes)
Includes:
- Course completion diploma academically endorsed by USFQ
- Access to class materials
- Digital book
Target Audience:
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Service personnel who wish to professionalize their knowledge.
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Non-professionals in service who wish to venture into this area.
8 clases - 24 hours
Monday and Tuesday from 18:00 to 21:00
$ 325.00 taxes included
Our Teachers
Professional instructors and key industry players participate to maintain a balance between academic theory and the appropriate experience to direct the knowledge presented in the curriculum of this certification.
Verónica Salgado
Master's in Communication, Marketing, and Advertising Management, with a specialization in Gastronomy Design, from IED (European Institute of Design) in Madrid, Spain. She has 12 years of experience in the field of advertising communication and marketing, in the development, conceptualization, and strategic planning of brands within the Ecuadorian market. She currently works as a Gastronomic Marketing Consultant, part of the team at Restaurante Marcus, and as an instructor at the College of Hospitality, Culinary Arts, and Tourism.
Rafael Villota-Jetzer
He completed his doctoral studies at Université Lumière Lyon 2 (France). He is the Academic Director of the College of Hospitality, Culinary Arts, and Tourism at Universidad San Francisco de Quito (USFQ, Ecuador), where he also leads the Master's programs in Hospitality and Culinary Arts. His research has been supported by USFQ and the Institut Paul Bocuse (France). In addition to his academic work, he has worked in the industry as Deputy Manager of Food and Beverage at the 5-star Sofitel hotel in Malabo Sipopo (Equatorial Guinea). His work focuses on rural development, tourism, and sustainable practices in the hospitality industry, with an emphasis on geographical indications. He has been involved in the Geographical Indications Development Program in Ecuador, organized by the European Union.
Ana Teresa Pérez
She is a Chef and Sommelier from Universidad San Francisco de Quito (USFQ, Ecuador) and Universidad Juan Agustín Maza (Argentina). She is a professor at USFQ, where she teaches Introduction to Wine for Gastronomy and Hospitality, as well as Etiquette and Protocol for master's programs. Additionally, she works on etiquette and protocol for special events and public relations at the College of Hospitality, Culinary Arts, and Tourism. She participated in research on traditional recipes from seven provinces of Ecuador, analyzing the cuisines and recipes, which were rewritten and included photographs with different presentations to give a modern touch to classic Ecuadorian food. This work participated in the Gourmand World CookBook Awards and won third place in its category. She has extensive experience in service, etiquette and protocol, as well as event organization.
Robert Ramia-Enriquez
Consultant for over fifty hospitality and tourism projects in feasibility, construction, and operation. He developed the feasibility program for Marriott International hotels and Hotel Consulting International. He also developed tools for managing projects, including a comprehensive development manual. He has also served as president of AHOTEC, founder of FEPROTUR, Deputy Secretary of Tourism, and General Manager of several hotels. He is currently the Project Manager at Oro Verde Hotels.
Schedule
No. | Date | Day | Time | Topic | Professor | Room |
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1 | June 3 | Monday | 18:00 - 21:00 | Introduction to Restaurant Service 1 | Rafael Villota | Colonial Hall |
2 | June 4 | Tuesday | 18:00 - 21:00 | Introduction to Restaurant Service 2 | Verónica Salgado | Colonial Hall |
3 | June 10 | Monday | 18:00 - 21:00 | Hygiene and Safety Standards in Service | Rafael Villota | Colonial Hall |
4 | June 11 | Tuesday | 18:00 - 21:00 | Restaurant Concept / Service Image | Verónica Salgado | Colonial Hall |
5 | June 17 | Monday | 18:00 - 21:00 | Table Setting - Practical Workshop | Robert Ramia | Colonial Hall |
6 | June 18 | Tuesday | 18:00 - 21:00 | Introduction to the World of Wine | Ana Teresa Pérez | Colonial Hall |
7 | June 24 | Monday | 18:00 - 21:00 | Wine Service | Rafael Villota | Colonial Hall |
8 | June 25 | Tuesday | 18:00 - 21:00 | Wine Pairing | Ana Teresa Pérez | Colonial Hall |
Investment and Financing
Investment: $325.00
Special Discounts:
- Cash or transfer payments: 5% discount
- USFQ Community and Alumni: 10% discount
- Inquire about group discounts
- Discounts are not cumulative
Payment Methods:
- Cash
- Bank transfer
- Checks
- Credit cards
Financing Options:
- Current or deferred credit up to 6 months with interest.
Exclusive Benefit for Diners Club:
- Deferred to 3 and 6 months without interest.
- Deferred from 9 to 12 months with interest.
For Registration and More Information: Contact Isabel Endara:
- Phone: 0980460155
- Email: riendara@usfq.edu.ec