General information
General information for first semester students
We congratulate you once more for having chosen USFQ to be part of your life and professional training. We are honored and proud that you have entrusted us with your future and that your family entrusts us with your education. We hope this stage is full of successes and achievements.
We have identified that you have successfully completed your admission process and that you have covered the partial or total cost for the educational services of USFQ, which makes you an active student in our Community.
It is very important that you take into account the following instructions that are part of the USFQ Orientation Program:
1. Institutional USFQ account and Official Student Email
Every member of the USFQ community has access to a personal account that has various services, including institutional email. To do this, you must create a USFQ account following the instructions in attachment 1.
Remember the following:
- Any official communication from USFQ will be sent to your institutional email with the following format: nombreestudiante@estud.usfq.edu.ec
- The instructions to access the Banner Academic System, where you can review the class schedule for your first semester of studies, will be sent to this email account.
- All the information sent by this means will be considered officially notified.
2. Course registration and Student Schedule*
*Does not apply to students from another university who transfer courses to USFQ.
To optimize your experience at the USFQ, the subjects of your first semester of studies will be assigned to you according to the curricular planning of your career. Once you have created your institutional email account, within five business days, you will receive instructions to access the Banner Academic System, where you can review your class schedule and the corresponding classrooms. From your second semester of studies, it will be your responsibility to register the classes through the Banner Academic System to generate your schedule.
Please note the following:
- For new students, the schedules will be generated as of Monday, August 17th, 2020.
- Classes begin on Monday, August 31st, 2020, so we suggest you complete your payment process well in advance, through the different payment methods offered by USFQ, so that you can create your institutional account and review your schedule on time and before the start of classes.
- Starting Monday, August 17th, 2020, your schedule will take five business days, as long as you have made the payment for educational services.
- If you only made the payment of a portion of the fees, the schedule generated will be provisional. Once you complete the outstanding amounts, this schedule will be confirmed. If you have completed the registration and a subscription or the full values of fees and, it has been 5 business days since August 17th and you still have not received an email indicating the instructions to check your schedule, please contact us by email at soporteacademico@usfq.edu.ec
- If you complete your payment within the extraordinary payment period for new students, set in the USFQ Academic Calendar, you will be assigned a schedule based on the availability of places in the subjects of the career you chose. The calendar is available at the following link
If you have not completed the payment process, your schedule will be automatically removed by the Banner Academic System.
3. New Student Orientation Days
It is very important that you attend the orientation for new students on the dates established under the heading Orientation for new students of the USFQ Academic Calendar available at the following link. You will receive an email confirming the day you must attend your orientation. The date assigned to you is not subject to change.
4. Classes begin: Monday, August 31st, 2020.
5. Student Handbook and USFQ Code of Honor and Coexistence
The Student Handbook is a source of information about the University, its mission, vision, people, campus, careers, rules, and procedures and is generally applicable to all students of all USFQ programs.
The USFQ Code of Honor and Coexistence contains the University's disciplinary regime, its rules on learning ethics, research ethics and behavioral ethics. These rules apply to every member of the USFQ Community, without exception.
To improve your experience at USFQ, you should familiarize yourself with this information and take into account the current regulations, which are constantly updated. It is your responsibility to know and follow them.
Puedes acceder a estos documentos a través del siguiente link.
6. Student Well-Being
USFQ cares about your well-being! Upon admission to USFQ, the your program coordinator will assign you a tutor. Additionally, you can go to several areas to receive advice and guidance during your studies:
- Student Support Team; consejeriaacademica@usfq.edu.ec
- Dean of Students; decanatoestudiantes@usfq.edu.ec
- Psychological Department of the Dean of Students; request your appointment through the following link. The counseling team will contact you immediately.
- OCAA Academic Affairs Committee Office; comiteacademico@usfq.edu.ec
- Ombudsman ombudsman@usfq.edu.ec
- Learning Center learningcenter@usfq.edu.ec
If your School has not notified you who your assigned tutor is by the Friday the week before classes begin, contact consejeriaacademica@usfq.edu.ec
It is a pleasure for USFQ to have you join its Community. Your intellectual, creative, and leadership contribution will be very valuable to us and will continue to grow over time. USFQ is an academic, professional, and social adventure that you will enjoy.
We wish you all the success in this new stage of your life!
Admissions Department
Frequently Asked Questions
1. My program's plan of study includes a course that is not on my schedule. What do I have to do to take this class? Should I take this class?
Please email soporteacademico@usfq.edu.ec with information about this course.
2. Can I change my class schedule?
No, the schedules are generated guaranteeing that all new students have space in the courses that they must take according to their program's plan of study. Only if you are a transfer student from another university and the validation of a subject that is equivalent to one of your first semester courses has been approved, you must request the change to your coordinator immediately within the dates indicated in the USFQ Academic Calendar available in the Next link under the heading "Periods to increase, change, and/or withdraw from courses via WEB" according to your type of study.
3. Can I change only one class in my schedule?
No, the schedules are generated guaranteeing that all new students have space in the courses that they must take according to their program's plan of study. Review the information in the previous question if you are a transfer student from another university.
4. How many credits am I paying for?
You are not paying for credits. The degree is paid per semester or per academic year in order for you to take the subjects that are in your plan of study. The authorized plans of study can be found on the USFQ website, at the following link you can download your plan of study. Once you enter the link, you must choose the Academic College to which your degree belongs and display the corresponding plan of study.
5. Can I modify my schedule in Banner?
In your first semester of studies you will not have access to modify any class in the Banner Academic System. The schedule cannot be modified. If you wish to withdraw from a subject, you can do so up to a maximum of 30 days after the start of classes, which is the maximum date for withdrawal from courses indicated in the Academic Calendar. To withdraw you must present the “Subject withdrawal form” at the Registration Office Desk. This form is available at the following link.
Check the USFQ Student Handbook, where you will find all the information related to withdrawals and other academic processes. Remember that to be considered a regular in-person student of USFQ and, therefore, to be a candidate for a third level degree, you must maintain the minimum academic load detailed in the Handbook.
The USFQ Student Handbook is available at the following link.
6. My friend is in the same program I am in and has another schedule. Can I have the same schedule?
No, the generated times cannot be modified. The schedules are generated guaranteeing that all new students have a place in the courses that they must take in accordance with their program's plan of study.
7. Why do I have less credits for my first semester than for the following semesters?
The first semester's academic load has been planned in such a way that it ensures your success in this first stage of your life, allowing you to adapt to the rhythm of university studies. The courses that appear in your schedule correspond to the first semester of studies of your program and will allow you to fulfill the prerequisites of the courses that follow in the sequence of the program's plan of study. Therefore, the generated schedule does not allow modifications to the course registration.
8. I cannot begin so early or finish so late! I don't like this schedule. How can I change it?
You will not be able to make changes or modifications to your assigned schedule. As of your second semester of studies, you will plan your schedule at your convenience, according to the courses that are available in USFQ's academic catalog, and according to your program's plan of study.
Support
Student welfare
Code of Honor and Coexistence
The student must be careful with plagiarism, improper collaboration, and any act of academic dishonesty. In addition, it is your duty to review the rules of behavior for university coexistence.
More information about the Code of Honor and Coexistence in the Code of Honor.
Nathan Digby
Dean of Students
Office: Hayek 100 K
Phone: (+593) 2 297-1700 ext. 1087
Ombudsman's Office
The Office of the Ombudsman handles all complaints or concerns of students, parents, or members of the university community in a confidential and impartial manner. This office also provides advice on University policies, processes and regulations.
Student Handbook
The Student Handbook is the Student Regulations and constitutes a source of information about the University, its mission, vision, people, activities on campus, rules and procedures.
For more information on the Student Manual visit the Student Handbook
Academic Counseling
Qualified team ready to answer questions and exclusively advise students, carrying out individualized monitoring during the first semester and when a student is in a period of academic condition.
María Isabel Karolys
Office: Galileo 112
Phone: (+593) 2 297-1700 ext. 2063
E-mail: mikarolysc@usfq.edu.ec
Andrea Vivas
Phone: (+593) 2 297-1700 ext. 2064
Office: Galileo 113
E-mail: avivas@usfq.edu.ec
Laura Puerta
Phone: (+593) 2 297-1700 ext. 2123
Office: Galileo 106
E-mail: lpuerta@usfq.edu.ec
Psychological Counseling
The Dean of Students offers individual psychological counseling to any student who needs it.
Estefania Sevilla
Coordinator of Counseling and Tutoring
Office: Hayek 100 C
Phone: (+593) 2 297-1700 ext. 1456
E-mail: aesevilla@usfq.edu.ec
Learning Center
Students can access a free personalized tutoring service to support them improve their academic level.
Flavio Carrera
Learning Center Coordinator
Office: Hayek 100 I
Phone: (+593) 2 297-1700 ext. 1927
E-mail: learningcenter@usfq.edu.ec
Services for Students with Disabilities
USFQ can support students to meet special educational needs of a physical, visual, auditory, intellectual, or specific learning difficulty through reasonable accommodations.
Estefania Sevilla
Service Coordinator for Students with Disabilities
Office: Hayek 100 C
Phone: (+593) 2 297-1700 ext. 1456
E-mail: aesevilla@usfq.edu.ec
Campus Life
Campus Life has clubs that carry out both academic and non-academic activities. For example: Tango Club, Hiking Club, Economy Club, among others. Students can participate in any of them. For more information, visit http://www.usfq.edu.ec/estudiantes/clubs_campus_life/Paginas/default.aspx
Flavio Carrera
Project Coordinator, Dean of Students
Office: Hayek 100 I
Phone: (+593) 2 297-1700 ext. 1927
E-mail: fcarrerav@usfq.edu.ec
Academic Services
Registration Office
The Registration Office receives and processes academic/administrative service requests submitted by the student: issuance of official documents, consultations on registration and withdrawal of subjects, withdrawals and reinstatements, career changes, declarations of second career, continuation of studies in a second career, transfer of subjects, among others.
E-mail: registro@usfq.edu.ec
E-104 Office
Academic Tutor
The student should contact their assigned tutor as soon as possible to coordinate a mandatory meeting during the first weeks of the semester. To know who is the assigned tutor, it is necessary to approach the respective Academic College that the student belongs to.
Financial services
Financial Aid and Scholarships
The Financial Aid program provides scholarships and/or loans that allow the student to finance their studies. For more information, enter the Scholarships and Financial Aid website.
Paulina Cruz
Financial Aid Director
Office: Galileo 109
Phone: (+593) 2 297-1700 ext. 1861
E-mail: pcruz@usfq.edu.ec
Finance Department
The student has different options to make monthly payments for their semester. For more information, enter the website of Tariffs, Enrollment and Payment Methods.
For more information, enter Fees, Registration, and Payment Methods.
Marjorie Acosta
Finance Coordinator
Phone: (+593) 2 297-1700 ext. 2022
E-mail: macostap@usfq.edu.ec
Ombudsperson
Valentina Lucio Paredes
Office: N301
vlucioparedes@usfq.edu.ec